Support
One inbox, and a person reads it.
Everything goes to team@nu-o.com. There is no ticket portal and no phone queue.
- Something is broken
Tell us what you were doing and what happened instead. If you are on a TestFlight build, the app's beta feedback screen attaches the details we need.
Acknowledged within two business days
- Your account or your data
Deletion, export, correction and privacy requests. Write from the address on your NUO account so we can verify it is you before we change or disclose anything.
Acknowledged within one business day
- Account security
If you think someone else has reached your account, say so in the subject line and we will treat it ahead of the queue.
Acknowledged within one business day
Deleting your account is done in the app, under Settings. What we keep and for how long is in the privacy policy.